Five challenges implementing Retail technology

Successfully creating and implementing retail technology solutions is VERY, VERY hard(*)!

[(*): it is a pain both for Retail Tech Vendors/Solution Providers and for Retailers’ ICT teams]

Just to avoid confusion: retail technology solutions are any mix of hardware, software, expertise, etc. packaged together, whose short description liberally includes terms like Web, Digital, Mobile, Enterprise, Windows/Linux, SQL, etc.]

Let’s discuss some of the most significant challenges. Continue reading

LINK: 5 moves Walmart’s making to compete with Amazon, Target

What the retail giant has done and what’s in store, according to Jet founder and Walmart eCommerce CEO Marc Lore.

Source: 5 moves Walmart’s making to compete with Amazon, Target

LINK: Apple offers a look inside new Michigan Avenue store

Apple is offering a look inside its new store on the banks of the Chicago River, with a roof resembling one of the tech giant’s MacBook laptops.

Source: Apple offers a look inside new Michigan Avenue store

Five issues about privacy and Customers’ personal information

Consumers are becoming every day more and more privacy-sensitive and are worried about how their personal information is treated; at the same time, Retailers are gathering more and more information about Shoppers – online, offline (in-store), through loyalty-cards, etc.

Something VERY bad can easily happen – I’m going to describe five issues we always need to think about:

Issue #1

Selling Shoppers’ personal information to mass marketing companies

Continue reading

LINK: Walmart will soon have robots roaming the aisles in 50 stores

Robots will soon be roaming up and down the aisles in 50 Walmart stores, scanning for out-of-stock items and other errors.

Source: Walmart will soon have robots roaming the aisles in 50 stores