Successfully creating and implementing retail technology solutions is VERY, VERY hard(*)!
[(*): it is a pain both for Retail Tech Vendors/Solution Providers and for Retailers’ ICT teams]
Just to avoid confusion: retail technology solutions are any mix of hardware, software, expertise, etc. packaged together, whose short description liberally includes terms like Web, Digital, Mobile, Enterprise, Windows/Linux, SQL, etc.]
Let’s discuss some of the most significant challenges. Continue reading
What the retail giant has done and what’s in store, according to Jet founder and Walmart eCommerce CEO Marc Lore.
Source: 5 moves Walmart’s making to compete with Amazon, Target
Apple is offering a look inside its new store on the banks of the Chicago River, with a roof resembling one of the tech giant’s MacBook laptops.
Source: Apple offers a look inside new Michigan Avenue store
Consumers are becoming every day more and more privacy-sensitive and are worried about how their personal information is treated; at the same time, Retailers are gathering more and more information about Shoppers – online, offline (in-store), through loyalty-cards, etc.
Something VERY bad can easily happen – I’m going to describe five issues we always need to think about:
Selling Shoppers’ personal information to mass marketing companies
Robots will soon be roaming up and down the aisles in 50 Walmart stores, scanning for out-of-stock items and other errors.
Source: Walmart will soon have robots roaming the aisles in 50 stores